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  1. Spotii
  2. Help for Merchants

Help for Merchants

  • What is Spotii and how does it benefit Merchants?
  • Which e-commerce platforms can Spotii support?
  • How do I sign up with Spotii as a Merchant?
  • What is the Spotii Shop Directory?
  • How do I get my store added to the Spotii Shop Directory?
  • What are Spotii Widgets and how do they help?
  • How does Spotii make money?
  • When will Spotii settle with me?
  • What are some ways to promote Spotii?
  • I submitted an application with Spotii, but I haven’t heard back
  • How do I set up Spotii?
  • I forgot my password. How do I reset it?
  • What is the Merchant Portal?
  • Can Spotii work in physical stores?
  • When will I be paid for an order?
  • How do I know my Platform Fee?
  • What if my Shopper wants to change or return their orders?
  • How are refunds handled in Spotii?
  • What currencies are accepted in the Spotii Checkout?
  • How can I see what orders Spotii has settled?
  • My Shopper is having an issue related to Spotii. How do I help them?
  • My Shopper was charged, but I cannot see their order.
  • How do I cancel an order?
  • Can I modify an existing order?
  • Can I set a minimum order amount?
  • How do I change my password?
  • What happens if you do not receive the settlement payment?
  • Why isn't Spotii showing up at checkout?
  • Shoppers are trying to checkout with Spotii but it's just sending them back to the payment selection screen.
  • Why aren’t the Spotii Widgets showing?
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