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General

Getting Started With Spotii

  • What is Spotii?
  • What is your Spotii Score TM ?
  • How can I improve my rating and thus increase my spend limit?
  • Why is there a range?
  • How do I shop now and pay later with Spotii?
  • How do I sign up for Spotii?
See all 16 articles

Manage Your Account

  • How do I add a new Payment method?
  • How do I change my password?
  • How do I update my name?
  • How do I update my Phone Number?

Manage Orders

  • Why is my Spotii account deactivated?
  • How can I get order issues resolved if there is a problem with my order?
  • Why is my order not approved?
  • Why haven’t I received my order yet?
  • Can I buy multiple items in one order and pay later?

Payments

  • What happens if I am in financial hardship and can’t make a payment?
  • What happens if the automatic payment fails?
  • Is there a late fee if I don't repay on time?
  • Can I see my instalment payment history and the amount left outstanding for an order?
  • Will you send me reminders before collecting the instalment?
  • Can I pay before the due date?
See all 10 articles

Refunds/Returns

  • What if I want to return part of my order?
  • What will happen if my goods haven't arrived or are damaged?
  • How do refunds work?

Help for Merchants

  • What is Spotii and how does it benefit Merchants?
  • Which e-commerce platforms can Spotii support?
  • How do I sign up with Spotii as a Merchant?
  • What is the Spotii Shop Directory?
  • How do I get my store added to the Spotii Shop Directory?
  • What are Spotii Widgets and how do they help?
See all 30 articles
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