That’s a real bummer and it rarely happens. If you were trying to purchase something for less than what your Spotii Score allows and your order wasn’t approved, the most likely reasons are as follows:
- Late payments: You have an outstanding overdue instalment with Spotii. Clearing your account with us ensures that you can use the platform smoothly
- Multiple accounts: No user can have more than one Spotii account. Creating multiple accounts can lead to problems with your account
- Expired or invalid documents: Providing us expired or invalid documents can lead to problems with your account
In the event that none of these apply to you, please contact us at firstname.lastname@example.org or +971 4 275 3550
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