How do I know my Platform Fee?

Your Platform Fee is listed in your Merchant Agreement. The Platform Fee covers all the fraud, chargeback and repayment risk that Spotii absorbs, as well as the cost of processing your Shopper’s four instalments.

You can see the Platform Fee that has been deducted from all your orders on the "My Orders" page. We automatically deduct the Platform Fee when we process the order, so you never have to worry about paying us directly or sending in a bill at the end of the month !