How do I cancel an order?

Spotii’s integration with platforms like Magento and Shopify allow you to cancel an order from within those platforms and have the refund sync back to your Spotii account. Refunds are then subtracted from your next settlement, and can always be seen on your "Refunds" tab. Regardless of how much the customer has paid, please issue a refund as though they have paid in full. We will handle adjusting their repayment plan for you!